IgniChat
Request a demo
META BUSINESS PARTNEROFFICIAL CLOUD API

Scale Customer Conversations.
Turn WhatsApp into Your Growth Engine.

Connect Meta WhatsApp Cloud API in 2 minutes. Empower your support and growth teams with unified team inboxes, automated broadcast campaigns, and smart visual bots.

Request a demoExplore the platform
Meta Cloud API Live
WhatsAppInstagramTelegram
99.9% Delivery SLA · <45s Avg Response
2-Min Setup Official Partner API 99.9% Delivery SLA
IgniChat Studio · Workspace
Official Partner Tier Live
Active InboxesSynced
Ananya VermaJust now

Priority delivery slot for Order #8429...

WhatsApp Cloud API
Rajesh Kumar2m ago

Can we update the billing GST number?

NovaRetail Team12m ago

Campaign broadcast dispatch complete

AV

Ananya Verma

Meta Partner Verified

+91 98401 84290 · Assigned to Priya S.

Active

Hi! Need to confirm our priority delivery slot for Order #8429. Can it arrive today before 4 PM?

10:42 AM
AI Copilot Suggested Reply99% match

“Confirmed Ananya! Your order #8429 is packed and out for priority delivery today between 2:00 – 4:00 PM.”

Meta Business Partner
Live Omnichannel Workspace Preview99.9% Uptime SLA Guaranteed
Built aroundbetter conversations.
MetaBusiness Partner
Real-time inbox
Meta Cloud API
Automated workflows
One workspace
Built aroundbetter conversations.
MetaBusiness Partner
Real-time inbox
Meta Cloud API
Automated workflows
One workspace
FEATURES

Natural conversations.
Built to drive revenue.

Collaborate in real-time, broadcast campaigns, and automate customer workflows on official Meta Cloud API.

ZERO COLLISION

A conversation that goes both ways.

Zero-latency multi-agent collaboration with collision detection, real-time presence indicators, and unified WhatsApp routing in the same experience.

+91 98401 29481Meta WhatsApp
2 Active Agents
Sarah J. is replying — Thread locked to avoid duplicate response
Customer · Ananya V.

Can you confirm delivery timing for Order #8921?

Agent · Sarah Jenkins10:42 AM

Confirmed! Your order is dispatched and scheduled for delivery tomorrow morning.

Delivered
Latency: 38msLISTEN · UNDERSTAND · RESPOND
AI COPILOT

Make it sound like your business.

Shape your workspace persona, define conversation scopes, and configure Meta-approved templates and automated visual flows behind it.

Business Copilot Engine
ACTIVE
Tone & Persona Warm & Consultative
Autonomous ScopeProduct Guidance & FAQ Triage
Guardrails & Safety Meta Policy Compliant
Official ChannelMeta WhatsApp Cloud API
Meta PartnershipMeta Business Partner
99.4% DELIVERY

A clearer picture, after every broadcast.

Revisit delivery receipts, read rates, and audience engagement to understand conversations and optimize your broadcasts.

99.4% Delivered · 71.8% Read Rate · 42s Reply Time
OPEN APIS

Bring WhatsApp to all your tools.

Manage supported webhooks, Meta Business Partner Cloud API connections, and sync contact profiles into your existing business stack.

Meta Business PartnerCloud API v20.0CRM SyncWebhooksRazorpay
ENTERPRISE

A workspace with structure.

Organize multi-tenant workspaces, enforce role-based access controls, and safeguard customer data with end-to-end encryption.

RBAC Roles· E2E Encrypted· Audit Logs
PRODUCT TOUR

One workspace. Every conversation.

Manage team inboxes, marketing broadcasts, and automated bot journeys in one place.

MULTI-AGENT

Zero-latency multi-agent collaboration.

Route conversations, assign owners, and avoid duplicate replies with automatic collision detection.

ACTUAL INTERFACE · SAMPLE DATA
ignichat.app / inbox
Meta Cloud API
Active Threads3 Inbound
Ananya V.10:42 AM

Can you confirm delivery timing for Order #8921?

WhatsAppAssigned: Sarah J.
Rajesh Kumar10:39 AM

Requesting bulk pricing for 500 units...

Instagram DM1
Meera S.10:15 AM

Payment link received and settled via UPI.

TelegramResolved ✓
Ananya V.#4081
Assigned: Sarah J.
Collision Lock: Active collaboration enabled for Sarah J.

Customer · Ananya V.

Can you confirm if our batch delivery can be scheduled for tomorrow morning?

10:41 AM

Agent · Sarah J.

Yes Ananya! Your batch has been scheduled for tomorrow between 10:00 AM – 1:00 PM.

10:42 AM·Delivered
Contact CRM Intelligence
AV

Ananya Varma

+91 98401 29481

Lifetime Spend₹84,200
Total Orders12 Fulfilled
Tags
VIP RetailerHigh Intent
HOW IT WORKS

Your next conversation starts here.

Go live with enterprise customer communication on the Meta Cloud API in three seamless steps.

01
STEP 01

Connect Cloud API

Link your official WhatsApp Business number via Meta Embedded Signup in 2 minutes with zero infrastructure setup.

2-Min Direct Meta OAuth
MetaBusiness Partner
02
STEP 02

Collaborate & Broadcast

Route conversations to your team with collision detection and launch targeted broadcasts with approved templates.

Zero Collision Multi-Agent
03
STEP 03

Automate & Scale

Deploy visual bot workflows and monitor delivery rates, response speeds, and campaign telemetry in real-time.

99.4% Delivery SLA Telemetry
USE CASES

Different ideas. One foundation.

Built for modern teams scaling conversations on WhatsApp Cloud API.

Explore all use cases
01
SUPPORT

Support & Operations

Resolve customer inquiries with collision protection, instant saved replies, and smart multi-agent assignments.

< 45s Response · 98% CSAT
Collision GuardSaved RepliesTeam Routing
Learn more
02
MARKETING

Marketing & Broadcasts

Launch high-throughput WhatsApp campaigns with dynamic contact variables, quick-reply buttons, and read analytics.

99.4% Delivery · 4.8× Read Rate
Approved TemplatesScheduled SendsCSV Variables
Learn more
03
AUTOMATION

Automated Journeys

Deploy visual bot workflows for order alerts, instant payments, appointment bookings, and cart recovery.

24/7 Flows · 3.2× Recovery
Visual Builder1-Click PayCRM Audience Sync
Learn more
PRICING

Simple plans for every stage of your growth.

Predictable SaaS pricing built on official Meta Cloud API. No hidden fees or per-agent markup.

Starter

COMMUNICATE

Start selling and supporting on WhatsApp

₹1,799₹1,999/month

Billed ₹21,589/yr · Save ₹2,399

Choose plan
3 Team Members · 20,000 Contacts

Includes

  • WhatsApp Broadcast Campaigns
  • 1 Chatbot Flow
  • Contact Segmentation & Tags
  • WhatsApp Templates & Interactive Messages
  • Basic Automation
  • Basic API Integration
  • 6 Months Conversation History
Channels:WhatsApp
MOST POPULAR

Growth

AUTOMATE

Bring WhatsApp, Instagram and Telegram together with AI automation

₹4,499₹4,999/month

Billed ₹53,989/yr · Save ₹5,999

Choose plan
10 Team Members · 50,000 Contacts

Everything in Starter, plus

  • 5 Chatbot Flows
  • 5 Advanced Automation Workflows
  • Scheduled & Recurring Campaigns
  • AI Agent
  • AI-Powered Customer Replies
  • Instagram Team Inbox
  • Instagram DM Automation
  • Comment-to-DM Automation
  • Telegram Inbox & Automation
  • Lead Assignment & Routing
  • Campaign Analytics
  • API & Webhook Integrations
  • 12 Months Conversation History
Channels:WhatsApp · Instagram · Telegram

Business

INTELLIGENCE

Turn customer conversations and business data into intelligent decisions

₹8,999₹9,999/month

Billed ₹1,07,989/yr · Save ₹11,999

Contact Sales
25 Team Members · 1,00,000 Contacts

Everything in Growth, plus

  • Up to 3 WhatsApp Business Numbers
  • Advanced AI Agent
  • Advanced Automation Workflows
  • Multi-Step Customer Journeys
  • Advanced Lead Routing
  • Team Roles & Permissions
  • Advanced Business Analytics
  • Business Intelligence — Exclusive
  • Custom Webhooks & Advanced API
  • ERP / POS / CRM Integration Support
  • Extended Conversation History
  • Priority Support
Channels:WhatsApp · Instagram · Telegram
Meta
Business Partner

Official Meta Direct Pass-Through Rates

As an official Meta Business Partner, IgniChat delivers direct zero-markup Meta conversation pricing. All plans include automated Cloud API onboarding with enterprise-grade SLA.

SOC 2 Aligned Instant Activation
FAQ

Frequently asked questions.

Everything you need to know about setup, Meta Cloud API, and billing.

TALK TO SPECIALISTS

Need custom volume rates, dedicated onboarding, or SLA guarantees?

Typical response time in under 5 minutes.

Request customized setup
Meta
Business Partner
PLATFORM · 01What is IgniChat and how does it connect to WhatsApp?

IgniChat is an official Meta Business Partner omnichannel customer engagement platform by IgniSparx built directly on the Meta WhatsApp Cloud API. As a certified Meta Business Partner, we provide verified enterprise-grade infrastructure, unified multi-agent inboxes, high-throughput template broadcasts, visual automation workflows, and CRM audience intelligence in one console.

ONBOARDING · 02Do I need a verified Meta Business Account to start?

You can link your WhatsApp Business number via our official Meta Business Partner Embedded Signup flow in under 2 minutes. We support both newly provisioned business numbers and existing high-volume verified numbers with zero downtime.

COLLABORATION · 03How does multi-agent collision detection work?

When a support agent is actively viewing or typing a reply to a conversation, real-time presence locks the thread and displays an active collaborator warning, preventing duplicate responses and confusing customer experiences.

BROADCAST · 04Can I broadcast marketing campaigns to thousands of contacts safely?

Yes. IgniChat uses Meta-approved message templates with throttled dispatch queues and automatic bounce detection, ensuring 99.4%+ delivery rates while preserving your WhatsApp phone number quality rating.

CHANNELS · 05Which channels are supported besides WhatsApp?

IgniChat supports unified team inboxes across Meta WhatsApp Cloud API, Instagram Direct, Telegram, and embeddable website live chat widgets with centralized agent management.

BILLING · 06How does billing and wallet top-ups work?

IgniChat features transparent prepaid wallet top-ups powered by Razorpay with instant receipt generation, low-balance notifications, and full GST invoice compliance with zero hidden markups.

OFFICIAL META BUSINESS PARTNER|Zero-Markup Cloud API

Your business. Your conversations.Your next spark.

Scale customer engagement on WhatsApp with unified multi-agent inboxes, intelligent automated routing, and zero markups on official Meta rates.

Get Started FreeRequest Custom Demo
Official Meta Business Partner Tier
Meta Cloud API Embedded Signup
Multi-Agent Collision Guard Included
Enterprise 99.99% Uptime SLA
⚡
IgniChat Engine

Meta Business Partner

Alex Rivers (Enterprise Lead)
10:42 AM

“We need to connect 15 reps on WhatsApp and automate order inquiries. Can we migrate without losing our Meta phone number?”

Collision Guard: Locked to Agent Sarah · Double-replies blocked
Sarah Jenkins (Lead Support)
Delivered (38ms)

“Yes! IgniChat supports zero-downtime Meta embedded signup. Your 15 reps get individual logins with collision protection.”

38ms Sync Latency0% Meta Markup99.99% SLA
Zero lock-in · Export contacts & chat archives anytime · BYOK ready
Join 100+ high-growth WhatsApp-first teams